Phase 3 Re-Opening & New Summer Hours
Including Updated Store Policy & Procedures
Since May 1st, we have continued to operate behind locked doors with drop-offs and pick-ups, and now with Phase 3 upon us, we are preparing to re-open our doors as we navigate our collective new reality. We will be open starting tomorrow, Saturday May 30th, from 11-4. Read on for store policy and other information.
SUMMER HOURS
Starting June 3rd, until further notice, our hours are
WEDNESDAY — SATURDAY
11 am to 4 pm
While these hours are limited, we are starting out this way in order to manage reduced staff and revenue as we get back on our feet. These hours may change at any time, so please sign-up for our newsletter if you haven't already.
In order to accommodate our customers as much as possible, we are also implementing appointment-only curbside drop-off or pick-up, especially for those who wish to limit exposure to others. Initially, we will set 4 timeslots at 15-minute intervals from 10-11am before we open the doors and adjust as needs arise. Those timeslots will be posted on our website in the very near future, but you may call or email to schedule in the meantime.
In addition, we will soon be adding a pre-check form to the website for you to fill out before dropping off jewelry, watch or clock repairs. We believe this will not only help minimize exposure to each other, but also speed wait times.
We also encourage you to SHOP ONLINE at our new store! If you can't find what you need there, you can also browse our manufacturer showcase and we can order it for you.
New Re-opening Policy
We are following guidelines set by the Governor's Restore Illinois plan, and in accordance with IL Dept of Public Health and CDC
Our store will:
- Allow a maximum of 5 customers, with 6-ft distances marked on floor & counters
- Frequently disinfect countertops and other hard surfaces such as door handles and credit card processor (which is already touch-free)
Employees will:
- Wear a mask and gloves
- Maintain a 6-ft distance from others as much as possible
- Use hand sanitizer before and after each customer
- Use trays, tweezers and ziploc bags for item intake in order to handle as little as possible
- Clean items in solution or wipe/spray with disinfectant before and after repair
We ask you to:
- Wear a mask at all times (note that we require masks to enter & remain in our store)
- Maintain a 6-ft distance from others
- Make use of hand sanitizer provided in the store
- PLEASE stay home if you or someone you live with is experiencing or recently has had cold- or flu-like symptoms
Thank you for your patronage and continued support. If you have any questions, suggestions or concerns, please do not hesitate to contact us by email or call us at 847-864-9660.
The Virag Family